Let us know right away. If your certificate has not yet been issued, we can correct the information before it is generated. Do not complete the course with incorrect information on your enrollment — the certificate must match your court records exactly.

If you have not yet completed the course and your certificate has not been issued, let us know as soon as you notice the error. Ask to speak with the team so we can update your enrollment before the certificate is generated.

If you have already completed the course and received your certificate, let us know before filing anything with the court. Do not file a certificate that contains incorrect information.

We can work with you to reissue a corrected certificate. Ask to speak with the team and we will help.

I entered the wrong name. Is that also fixable? Yes. Let us know immediately if your name was entered incorrectly. The name on the certificate must match exactly what appears on your bankruptcy petition.

I entered the wrong Social Security Number. What happens? Let us know immediately. The last 4 digits of your SSN are part of your certificate and must be accurate.

Will fixing my enrollment cost anything? No. Correcting enrollment information before the certificate is issued is handled at no charge.