What If I Enrolled in the Wrong Course?
Let us know right away. If your certificate has not been issued and the course has not been started, you may be eligible for a refund so you can re-enroll in the correct course. The most important thing is to act before completing the course or receiving a certificate.
If the Course Has Not Been Started
If you have not yet begun the course content and are within 3 months of your purchase date, you may be eligible for a full refund. Let us know and we can help you get enrolled in the correct course.
If You Have Started the Course
Starting the course — defined as beginning the course content — makes you ineligible for a refund. Let us know to discuss your situation. Do not complete and file a certificate for a course that does not satisfy your court requirement.
What to Do Next
If you need the Personal Financial Management Instructional Course (debtor education) and enrolled in something else, confirm the correct course requirement with your attorney or the bankruptcy court before re-enrolling.
Quick Facts
Detail | Information |
Before course started | Let us know — refund may be available within 3 months |
After course started | No refund; let us know to discuss options |
Do not | File a certificate for the wrong course |
Frequently Asked Questions
I completed the course but am not sure it satisfies my court's requirement. What do I do? Confirm the requirement with your attorney or the bankruptcy court clerk. Do not file the certificate until you are certain it is the correct one. Let us know if you need documentation about the course.
Will completing the wrong course delay my discharge? Potentially. If you file the wrong certificate or no certificate, the court will not grant your discharge. If you are approaching a deadline, contact your attorney immediately.
I enrolled in the credit counseling course (Course 1) by mistake. Is that fixable? Bankruptcy Logic only offers the debtor education course (Course 2). Let us know and we can help you understand your options for enrolling with a Course 1 provider.
