How Do I Get My Completion Certificate?
Your completion certificate is issued promptly and delivered by email automatically when you finish the course. You do not need to request it.
How It Works
Complete all five modules in sequence
Complete the final exam with a satisfactory score
Your certificate is generated and delivered by email promptly
Check your spam or junk folder if it does not arrive in your inbox shortly after completing the exam.
Joint Filers
One certificate is issued covering both spouses, after both have individually completed the course. It is emailed to the address on the account.
Make Sure Your Email Is Correct
Your certificate is delivered to the email address entered at registration. You are responsible for ensuring your email address is accurate. If you entered an incorrect email, let us know before completing the course so we can update it.
Quick Facts
Detail | Information |
How certificate is delivered | Email — issued promptly upon completion |
Need to request it | No — automatic |
Joint filers | One certificate covering both spouses, after both complete |
If not received | Check spam folder; let us know and we will resend within 1 business day |
Frequently Asked Questions
I finished the course but did not receive my certificate. What should I do? First, check your spam or junk folder. If it is not there, let us know and we will resend it within 1 business day.
Can I download my certificate from my account? Your certificate is delivered by email. If you need another copy, let us know and we can resend it at any time within our compliance record-keeping period.
My email address was entered incorrectly. How do I get my certificate? Let us know right away. Provide the correct email address and we will resend the certificate to the right address.