Why Is My Bankruptcy Logic Course Not Loading?
If your Bankruptcy Logic course is not loading, the cause is usually related to your browser, internet connection, or device. The steps below resolve most loading issues.
Step 1: Refresh the Page
Select the refresh button in your browser or press F5 on your keyboard. Wait for the page to fully reload before trying again.
Step 2: Check Your Internet Connection
Make sure your device is connected to the internet. Try opening a different website to confirm your connection is working. If other sites are also not loading, the issue is with your internet connection rather than the course.
Step 3: Clear Your Browser Cache
A saved cache can sometimes prevent pages from loading correctly.
Chrome: Three-dot menu → More Tools → Clear Browsing Data → Cached Images and Files → Clear Data
Safari: Safari menu → Clear History
Firefox: Three-line menu → Settings → Privacy and Security → Clear Data
Edge: Three-dot menu → Settings → Privacy → Choose what to clear → Cached Images and Files → Clear Now
After clearing your cache, close and reopen your browser, then log back in at bankruptcylogic.com.
Clearing your cache does not affect your course progress — your progress is saved to your account, not your browser.
Step 4: Try a Different Browser
If the course is still not loading, try opening it in a different browser. If you are using Safari, try Chrome, Firefox, or Edge. Make sure your browser is up to date.
Step 5: Try a Different Device
If the course is not loading on your current device, try accessing it on a different device. Your progress is saved to your account, so you will not lose any completed work by switching.
Step 6: Disable Browser Extensions
Some browser extensions — such as ad blockers or privacy tools — can interfere with course content. Try disabling your extensions and reloading the course.
Step 7: Avoid Private or Incognito Mode
The course uses cookies to save your session and progress. Private or incognito browsing mode blocks cookies and can prevent the course from loading correctly. Use a regular browser window instead.
If You Are on a VPN or Corporate Network
VPNs, firewalls, and corporate or school network security settings can block course content. Try disabling your VPN or switching to a home Wi-Fi connection.
If the Course Is Still Not Loading
If you have completed all of the steps above and the course is still not loading, contact Bankruptcy Logic support. It helps to share:
The device and browser you are using
What you see when the course does not load
Any error message that appears on screen
Quick Facts
Issue | First Step to Try |
Page will not load | Refresh the browser |
Slow or incomplete loading | Check your internet connection |
Course worked before but not now | Clear your browser cache |
Problem on one browser only | Try a different browser |
Problem on one device only | Try a different device |
Content blocked or not appearing | Disable browser extensions |
Course will not save progress | Exit private/incognito mode |
On a VPN or work network | Switch to home Wi-Fi or disable VPN |
Frequently Asked Questions
Will clearing my browser cache delete my course progress? No. Your progress is saved to your account on Bankruptcy Logic's servers, not in your browser. Clearing your cache will not affect your saved progress.
What if the course loads on one device but not another? This is usually a browser or device compatibility issue. Make sure the browser on the affected device is fully up to date. If the problem continues on a specific device, use the device where the course loads correctly to complete your remaining sections.
What if the course loads but freezes partway through? Try refreshing your browser first. If the page continues to freeze, clear your browser cache, close any other tabs or applications running in the background, and try again.
Why does the course not save my progress? This usually happens when you are using private or incognito browsing mode, or when cookies are disabled in your browser. Switch to a regular browser window with cookies enabled.